Virtual receptionist Alfred

Alfred app is a smart tool for your guests reservation management. Online check-in, order of additional services, room account payment, connection to lock systems and many more. All of this will make your guests feel more comfortable and save your time as well as your money.

Alfred desktop mobile cs

Alfred is an ideal partner for the guest on his trip. It doesn’t matter if the guest goes to work or sits in the comfort of home. The guest will fill in the required information whenever it suits him.

  •  Online check-in
  •  Electronic signature
  •  Online payment
  •  Full connection to Previo software

Online check-in

Let the guest check in from the comfort of home to expedite check-in at reception. You will save valuable receptionist time and make the guest’s arrival at your facility more pleasant, which will have a positive effect on the overall rating in the reviews. If you use Online booking engine from Previo, the Online check-in is part of the booking process.

Electronic signature

Thanks to the electronic signature, check-in will become as easy as possible for you. No more waiting for paper to be printed for one signature. Guest can do everything comfortably from home or quickly and contactlessly at the reception. Signature is shared into the guest database in PMS.

The room key

Bluetooth locks or a PIN code for the box with the room key, Alfred can open both. Just one click and your guest is in the comfort of his room. Safe with minimal or no contact at the reception. If you wish, Alfred will not let a guest into the room without a prepaid reservation.

Upsell

How about breakfast in the room, massage or bike rental. Hotel services can be easily booked with Alfred app from your phone sitting in the room.

Payments

It is more than easy to pay for the stay and services with Alfred. He will issue and send an electronic invoice to the guest email, which the guest can pay directly online. The type of payment set in Previo, you decides when the guest will pay you (before, during or after the stay).

Hotel info and surroundings

Tips for trips around. From monuments, restaurants, attractions and attractions to specific trips and cultural events. All information about your hotel and surroundings is always in pocket.

Green Option - We think of the future

We think of our planet, every single canceled cleaning can help. This is the essence of the Green Option, Alfred invites the guest to cancel the daily cleaning with motivation in the form of planting a tree or a contribution to a charity, etc. Creativity has no limits. The motivator is purely up to you. Of course, you will save money for every canceled daily cleaning.

One technology multiple options

Alfred is compatible with all types of devices. You can use it on a tablet, mobile phone, or even at the reception desk in a modern kiosk. It allows guests to check in independently at the reception without staff assistance, handling tasks such as late-night check-ins or relieving receptionists during peak hours.

Are you considering a reception kiosk? Contact us and we’ll help you choose the right Alfred kiosk.

Alfred took care of

Img check in 1 551 600 check-ins
Img sign 428 960 guest signatures
Img calculation 241 mil. Kč in paid reservations
Map marker alfred 4 382 hotels